# Codeline Studio — Process first. Then AI.

> We map how work really happens in your company and automate the repetitive part with AI. Maintainable code, a person approves what matters, systems hosted in the EU. Process audit €1,490 + VAT.

In many companies, a price enquiry waits days for an answer. We automate the repetitive work in companies with 5–50 people: enquiries, quotes, invoices and email. First we map how the work really happens. Then AI does the part a person does not need to do.

Source: https://www.codelinestudio.eu/en

## A demo is not a system

With AI you can build an impressive demo over a weekend. Six months later the model, the API or the employee changes, and the demo falls apart. The WordPress theme era went the same way: a fast start, then nobody dares to touch anything.

- Starts with: Quick AI demo: A tool and a prompt. Codeline Studio: A process map and rules.
- Responsibility: Quick AI demo: AI decides alone. Codeline Studio: A person approves what matters.
- Data: Quick AI demo: In unknown services. Codeline Studio: In your accounts, systems in the EU.
- When the model changes: Quick AI demo: Breaks quietly. Codeline Studio: Tests flag it, we update.
- Code: Quick AI demo: In one person’s head. Codeline Studio: In your repository, documented.
- Result: Quick AI demo: Feels faster. Codeline Studio: Measured in hours and errors.

## Four steps, always in this order

The method comes from the E-Myth idea: a company must run as a system, not on the owner’s memory. AI comes in only when the system exists.

1. **Map.** With your people, we walk through how the work happens today: where input comes from, who decides, where errors and waiting happen.
2. **Simplify.** We remove steps you do not need and write down the rules and exceptions. This often saves the first hours without a single line of code.
3. **Automate.** AI does the repetitive part: it reads, sorts and drafts. A person approves every step that touches money, a customer or a decision.
4. **Keep it running.** Models and APIs change all the time. We monitor, test and update, so the workflow still works a year from now.

## Workflows we automate

The most expensive delay is usually in sales: a customer asks for a price and waits for days. That is where we usually start. For each workflow you see what AI does and what your person does.

- **Enquiries and quotes.** AI does: Replies to the customer at once and asks for missing details. Drafts a quote from your price list, prepares the PDF and the email. Your person: Approves the quote.
- **Email triage.** AI does: Sorts incoming mail, routes it to the right person, drafts a reply. Your person: Approves the reply.
- **Invoices and bookkeeping.** AI does: Reads the purchase invoice PDF, checks for duplicates, drafts the entry in e-arveldaja or Merit, sends payment reminders. Your person: Approves the entry.
- **Customer onboarding.** AI does: Collects the details, checks the company in the business register, creates the customer record, sends instructions and access. Your person: Handles exceptions.
- **Management reporting.** AI does: Answers questions from your data, draws a chart, sends a morning or monthly summary. Your person: Makes the decision.
- **Shared work across a team.** AI does: Assigns tasks, tracks status, sends reminders before deadlines. Your person: Does the work instead of searching for information.

We pick tools to fit the process: OpenAI and Anthropic Claude models, the Vercel AI SDK, and LangChain or CrewAI when the work needs them. The model can change; the process stays.

## Where the workflows live

- **Workspace and intranet.** One place where the team sees tasks, documents and AI drafts. Roles and permissions are set.
- **MCP and integrations.** We connect AI to your systems: accounting (e-arveldaja, Merit), POS and ERP, email, Slack. An MCP server gives AI only the permissions the work needs.
- **Security and work environment.** Accounts, multi-factor authentication, access reviews, backups, device setup and AI usage rules for the team.

## Process audit: €1,490 + VAT, about 1 week

The first step is always the same. In one week you get a clear view of what is worth automating and what is not.

- 2 workshops with your people, 1–2 hours each
- A process map: how the work happens today
- 3–5 automation opportunities with time saved, risk and price
- A fixed-price offer for the first workflow

If you continue within 30 days, we deduct the audit from the build.
The audit is yours. Anyone can carry out the plan.

## Work

Everything below runs in production. We publish numbers when the client has confirmed them.

- **Emmaste Teemaja** (Catering and events, Enquiry → quote): AI drafts a quote from the price list and follows up. It learns from accepted and rejected quotes to price better.
- **Vehicle Works** (Transport and services, Management reporting): The owner asks questions in an AI window and gets answers with a chart and a PDF. The AI has read-only access.
- **Barsmart** (Entertainment, several venues, Customers and sales): A loyalty platform where an AI assistant answers sales questions. Each user sees only the data of their role.
- **Woodstem** (Manufacturing, Workspace): A document portal for several companies. Access by invitation only, permissions per company.
- **Vabatahtlik Merepääste SAR** (Volunteer sea rescue, Watches and equipment): Watch schedule, callouts and equipment tracking in one workspace, also on the phone.

## Your data, your code, your decision

Security is not an add-on. It is part of the delivery. This site does not use cookies either.

- **A person approves.** Your person approves quotes, payments and deletions. You decide what AI may do on its own.
- **Least privilege.** AI gets only the access the workflow needs. Read-only by default.
- **Systems in the EU.** Applications and databases run in EU data centres. Model provider terms forbid training on your data.
- **You own the code.** Source code, data and accounts are in your name. You can leave at any time.
- **Logs and tests.** Every AI step is logged. After a model change, we check results with test cases.
- **GDPR and the AI Act.** We document what data each workflow uses and where a person decides.

## How we work together

- **Process audit** (€1,490 + VAT): We map the process and pick the first workflow.
- **Build** (Fixed price after the audit): We build the workflow with tests and monitoring, usually in 3–6 weeks.
- **Care and development** (Monthly fee, on request): We update models and APIs, fix issues and build the next step. A monthly report shows hours saved.

We keep you up to date. Models change several times a year; we keep your system current, so you do not have to follow the AI market yourself. The monthly fee depends on the number of workflows and model usage.

## A small team. You talk to the builders.

Codeline Studio is an engineering studio in Tallinn, Estonia.

- **Experience.** More than ten years of building internal systems for companies: workspaces, POS and accounting integrations, AI workflows.
- **Who you talk to.** The people who build your system. No account managers, no sales department.
- **When the work grows.** We add developers to fit the project. Your workflow does not wait.

## Frequently asked questions

### Does AI reply to customers on its own?

If you allow it. Usually AI sends an acknowledgement and follow-up questions at once, and your person approves the quote. We set the rules together during the audit.

### Are we big enough for AI?

If you have at least 5 employees and someone spends hours every day on repetitive work (enquiries, invoices, email, spreadsheets), yes. The audit shows whether automation pays off.

### Why not just use ChatGPT or Claude?

Please do. But when every employee copies information into a chat window and back, the process stays manual and data moves without control. We build AI into the workflow, so nobody has to copy and paste.

### What if the AI makes a mistake?

A person approves the important steps. AI makes a draft, not the final decision. Every step is logged, so you can find the cause of an error.

### Do we have to replace our software?

Usually not. We connect AI to the systems you already use: email, accounting, POS, ERP, Google Workspace or Microsoft 365.

### Who owns the code?

You do. Code, data and accounts are in your name. If we stop working together, you keep everything.

### How long does the first workflow take?

The audit takes about a week, the build usually 3–6 weeks. The first workflow is small on purpose, so you see results quickly.

## Start with one process

Describe in a few sentences which work takes too much time in your company. We reply within two working days.

- Prefer to talk now? https://app.usemotion.com/meet/teet-laja/z7h143c
- https://www.codelinestudio.eu/en#contact