Process first. Then AI.
In many companies, a price enquiry waits days for an answer. We automate the repetitive work in companies with 5–50 people: enquiries, quotes, invoices and email. First we map how the work really happens. Then AI does the part a person does not need to do.
Audit €1,490 + VAT. If you continue, we deduct it from the build.
A demo is not a system
With AI you can build an impressive demo over a weekend. Six months later the model, the API or the employee changes, and the demo falls apart. The WordPress theme era went the same way: a fast start, then nobody dares to touch anything.
| Quick AI demo | Codeline Studio | |
|---|---|---|
| Starts with | A tool and a prompt | A process map and rules |
| Responsibility | AI decides alone | A person approves what matters |
| Data | In unknown services | In your accounts, systems in the EU |
| When the model changes | Breaks quietly | Tests flag it, we update |
| Code | In one person’s head | In your repository, documented |
| Result | Feels faster | Measured in hours and errors |
Four steps, always in this order
The method comes from the E-Myth idea: a company must run as a system, not on the owner’s memory. AI comes in only when the system exists.
1 / 4
Map
With your people, we walk through how the work happens today: where input comes from, who decides, where errors and waiting happen.
2 / 4
Simplify
We remove steps you do not need and write down the rules and exceptions. This often saves the first hours without a single line of code.
3 / 4
Automate
AI does the repetitive part: it reads, sorts and drafts. A person approves every step that touches money, a customer or a decision.
4 / 4
Keep it running
Models and APIs change all the time. We monitor, test and update, so the workflow still works a year from now.
Workflows we automate
The most expensive delay is usually in sales: a customer asks for a price and waits for days. That is where we usually start. For each workflow you see what AI does and what your person does.
Enquiries and quotes
AI does: Replies to the customer at once and asks for missing details. Drafts a quote from your price list, prepares the PDF and the email.
Your person: Approves the quote.
Email triage
AI does: Sorts incoming mail, routes it to the right person, drafts a reply.
Your person: Approves the reply.
Invoices and bookkeeping
AI does: Reads the purchase invoice PDF, checks for duplicates, drafts the entry in e-arveldaja or Merit, sends payment reminders.
Your person: Approves the entry.
Customer onboarding
AI does: Collects the details, checks the company in the business register, creates the customer record, sends instructions and access.
Your person: Handles exceptions.
Management reporting
AI does: Answers questions from your data, draws a chart, sends a morning or monthly summary.
Your person: Makes the decision.
Shared work across a team
AI does: Assigns tasks, tracks status, sends reminders before deadlines.
Your person: Does the work instead of searching for information.
We pick tools to fit the process: OpenAI and Anthropic Claude models, the Vercel AI SDK, and LangChain or CrewAI when the work needs them. The model can change; the process stays.
Where the workflows live
An AI workflow needs a home, access rights and a secure environment. We build that too.
- Workspace and intranet
- One place where the team sees tasks, documents and AI drafts. Roles and permissions are set.
- MCP and integrations
- We connect AI to your systems: accounting (e-arveldaja, Merit), POS and ERP, email, Slack. An MCP server gives AI only the permissions the work needs.
- Security and work environment
- Accounts, multi-factor authentication, access reviews, backups, device setup and AI usage rules for the team.
Process audit
The first step is always the same. In one week you get a clear view of what is worth automating and what is not.
Includes
- 2 workshops with your people, 1–2 hours each
- A process map: how the work happens today
- 3–5 automation opportunities with time saved, risk and price
- A fixed-price offer for the first workflow
- If you continue within 30 days, we deduct the audit from the build.
- The audit is yours. Anyone can carry out the plan.
€1,490 + VAT
about 1 week
Work
Everything below runs in production. We publish numbers when the client has confirmed them.
Emmaste Teemaja
Catering and events
Enquiry → quote
AI drafts a quote from the price list and follows up. It learns from accepted and rejected quotes to price better.
Vehicle Works
Transport and services
Management reporting
The owner asks questions in an AI window and gets answers with a chart and a PDF. The AI has read-only access.
Barsmart
Entertainment, several venues
Customers and sales
A loyalty platform where an AI assistant answers sales questions. Each user sees only the data of their role.
Woodstem
Manufacturing
Workspace
A document portal for several companies. Access by invitation only, permissions per company.
Vabatahtlik Merepääste SAR
Volunteer sea rescue
Watches and equipment
Watch schedule, callouts and equipment tracking in one workspace, also on the phone.
Your data, your code, your decision
Security is not an add-on. It is part of the delivery. This site does not use cookies either.
A person approves
Your person approves quotes, payments and deletions. You decide what AI may do on its own.
Least privilege
AI gets only the access the workflow needs. Read-only by default.
Systems in the EU
Applications and databases run in EU data centres. Model provider terms forbid training on your data.
You own the code
Source code, data and accounts are in your name. You can leave at any time.
Logs and tests
Every AI step is logged. After a model change, we check results with test cases.
GDPR and the AI Act
We document what data each workflow uses and where a person decides.
How we work together
Three stages. At the end of each, you decide whether to continue.
| Stage | What happens | Price |
|---|---|---|
| Process audit | We map the process and pick the first workflow. | €1,490 + VAT |
| Build | We build the workflow with tests and monitoring, usually in 3–6 weeks. | Fixed price after the audit |
| Care and development | We update models and APIs, fix issues and build the next step. A monthly report shows hours saved. | Monthly fee, on request |
We keep you up to date. Models change several times a year; we keep your system current, so you do not have to follow the AI market yourself. The monthly fee depends on the number of workflows and model usage.
A small team. You talk to the builders.
Codeline Studio is an engineering studio in Tallinn, Estonia.
Experience
More than ten years of building internal systems for companies: workspaces, POS and accounting integrations, AI workflows.
Who you talk to
The people who build your system. No account managers, no sales department.
When the work grows
We add developers to fit the project. Your workflow does not wait.
Frequently asked questions
Does AI reply to customers on its own?
If you allow it. Usually AI sends an acknowledgement and follow-up questions at once, and your person approves the quote. We set the rules together during the audit.
Are we big enough for AI?
If you have at least 5 employees and someone spends hours every day on repetitive work (enquiries, invoices, email, spreadsheets), yes. The audit shows whether automation pays off.
Why not just use ChatGPT or Claude?
Please do. But when every employee copies information into a chat window and back, the process stays manual and data moves without control. We build AI into the workflow, so nobody has to copy and paste.
What if the AI makes a mistake?
A person approves the important steps. AI makes a draft, not the final decision. Every step is logged, so you can find the cause of an error.
Do we have to replace our software?
Usually not. We connect AI to the systems you already use: email, accounting, POS, ERP, Google Workspace or Microsoft 365.
Who owns the code?
You do. Code, data and accounts are in your name. If we stop working together, you keep everything.
How long does the first workflow take?
The audit takes about a week, the build usually 3–6 weeks. The first workflow is small on purpose, so you see results quickly.
Start with one process
Describe in a few sentences which work takes too much time in your company. We reply within two working days.